We are more than just a legal helpline.

As one of the UK’s leading providers of independent telephone legal advice, we are passionate about telephones as a means of connecting. And whilst a smart phone can do many things, access a world of information, store photographs of loved ones, it cannot do the ironing or always have the answer to the questions our callers want to ask.

Our message is quite simple – let’s talk rather than type and scroll endlessly online to find the answer to something when even the right question is unknown!  At Law Express a simple telephone call can help de-mystify the problem and make connections.

It doesn’t mean that online resources or information have no place, but we can help to target what is needed and send emails with trusted links, to make sure the caller gets to their destination. Talking enhances connectivity and a sense of ‘getting things sorted’, putting callers in the right place to move forward.

So, let’s talk more and scroll less!

For further information please use the contact form below or call: 01275 378700

How can Law Express help you?

Commercial Organisations

Insurance companies, Affiliates, Management companies, Retail sector businesses and Health and Wellbeing organisations.

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Employee Service

As a leading provider of legal telephone advice, we understand the needs of both EAP providers and employers businesses and the employees who use the service. With our first-class EAP offering, you simply won’t find elsewhere.

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Membership and Affinity

It has never been more important for membership organisations to offer extra value for their members. We are proud to offer quick & responsive information and advice for our clients.

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Charities

Working with a range of different charities, Law Express has been able to provide valuable advice and assistance to beneficiaries and those in need. We are proud to be supporting charities in providing a gateway to essential legal advice.

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Grievance Guru

If you have received a grievance from an employee and need assistance with how to manage it, we may be able to help with our newly launched service.

With clear fixed fee packages, we can complete the full investigation (including interviewing witnesses), chair the grievance hearing and then deliver the written outcome report to you all in a timely and effective manner.

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Our Services

Telephone Legal Advice

All calls received by Law Express can be routed via a dedicated telephone number of your choice and answered under a specified business name.

The enquiry is then allocated to an appropriately experienced legal advisor who will return the call within two hours, unless the caller makes a specific time request.

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Informative Factsheets

Our easy to read factsheets are written by our experienced advisors based upon their understanding and knowing the most frequent subjects callers want to discus and the questions they ask. They really are everything a caller needs to know in one click.

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Legal articles via our App

A quick and easy to use referrence for your clients or members. Our dedicated App contains all the factsheets for people on the go but which can also :

· Be customised with your branding
· Include additional information about your business.
· Help callers to book an advice call.

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“Law Express has always been one of our most popular membership benefits. The Law Express service continues to form an important part of our offering and usage is consistently high. An invaluable benefit…”


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Contact our client services team

For more information and to find out how we can support you and your organisation, please feel free to get in touch with our Client Services Team.

Furthermore, you can read more about the Services we offer, or view our About us section to find out more about our team.