When you want answers, we provide the affordable legal advice service you need.
"We greatly appreciate the excellent service that Law Express provides to our clients - the Directors."
"Since it was first introduced in 2000 Law Express has always been one of our most popular membership benefits".
"The Law Express service continues to form an important part of our offering and usage is consistently high".
"It is a professional service in every sense and feedback from clients has been excellent. An invaluable benefit....."
“We have been referring individuals with legal concerns to Law Express since 2004 and this is one of our most popular services".
"We have consistently received excellent feedback from people who have used it."
"Law Express has built close working relationships with organisations requiring timely and a high standard of service”.
“Can you let your adviser know when you see him, as I really appreciate that he spent about an hour going through it with me. I really appreciated your help”
“I rang to pass on a great thanks to Laurence, really thanks to him, it’s always nice to get a proper back-up and translation of it. Please pass on my sincere thanks."
The Government cuts to legal aid and charitable funding have left many people in need with nowhere to turn. We know timely legal advice can make a huge difference to people’s lives, as well as to public costs. Our confidential, impartial legal advice line is a cost effective way of providing help where and when it is really needed.
Law Express was started with the belief that cost effective legal help should be available to anyone in need and the mission to give people the resources and information to help themselves. While there is a lot of free information out there, it is often difficult to find exactly what you need and to understand how it applies to your situation. Our callers are guided by experienced advisers, who explain the law clearly and focus on pragmatic solutions.
With the 2013 legal aid cuts and the cuts to funding for legal charities, our service has never been more necessary.
Benefits for your organisation:
- Experienced advisers.
- A cost effective way of helping many people.
- Reduce pressure on face-to-face resources.
- An effective way to highlight your organisation’s efficiency for future funding bids.
- Flexible service and pricing options.
- Potential 7 day a week presence.
- Ability to work with and support your existing processes and procedures.
- Full management information service.
- Dedicated account management team.
- Online information and guidance.
- Full range of personal and business advice topics.
- Confidential service for the reassurance of individuals.
- Quick to implement.
- Easy way to add value and build your organisation’s reputation.
Benefits for the people you help:
- Access to experienced advisers 7 days a week.
- Quick and effective help to resolve issues that affect them at home or at work.
- Sensitive, pragmatic, solution focused legal advice.
- Calls are confidential and all advice is given with complete impartiality.
- 24/7 access to an on-line legal information micro site covering all the major personal legal subjects.
“Association of Charitable Organisations members are Trusts and Foundations helping people in need through grants and other support services. Law Express has been working with ACO members for many years providing telephone legal advice, on line legal information and legal support services. In that time, Law Express has built close working relationships with organisations requiring timely and a high standard of service”.
The Association of Charitable Organisations
“We have been referring individuals with legal concerns to Law Express since 2004 and this is one of our most popular services. We have consistently received excellent feedback from people who have used it. We particularly like the many specialist areas are covered by advisors with at least 5 years’ experience as a practising solicitor and calls are always dealt with efficiently and effectively.” IET Connect
“We’ve worked with Law Express since 2005 and have always been totally satisfied with their service, which is efficient, friendly and accessible. Working with Law Express enables us to offer a fast, reliable and professional route to legal advice which would otherwise be beyond our small team. We can provide what our service users need, in a value for money way for our donors. We would have no hesitation in recommending them to others”. Support Network