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EAP service

When you want answers, we provide the affordable legal advice service you need.

"We greatly appreciate the excellent service that Law Express provides to our clients - the Directors."

Institute of Directors - 2014

"Since it was first introduced in 2000 Law Express has always been one of our most popular membership benefits".

Institute of Directors - 2014

"The Law Express service continues to form an important part of our offering and usage is consistently high".

Institute of Directors - 2014

 "It is a professional service in every sense and feedback from clients has been excellent. An invaluable benefit....."

Institute of Directors - 2014

“We have been referring individuals with legal concerns to Law Express since 2004 and this is one of our most popular services". 

IET Connect - 2014

"We have consistently received excellent feedback from people who have used it."

IET Connect - 2014

"Law Express has built close working relationships with organisations requiring timely and a high standard of service”.

ACO – August 2014

“Can you let your adviser know when you see him, as I really appreciate that he spent about an hour going through it with me.  I really appreciated your help”

Mr B - 2016

“I rang to pass on a great thanks to Laurence, really thanks to him, it’s always nice to get a proper back-up and translation of it. Please pass on my sincere thanks."

Mr R - 2016

We understand the needs of EAP businesses, their employer customers and the employees who use the service. Our independent, confidential service provides legal information and guidance enabling the employee to identify the next step to take to seek a satisfactory conclusion to their legal issue, offering real support in times of need.

Law Express recognises the parameters that have been set for taxable benefit exclusion.

Our helpline is a trusted benefit, highly valued by employers and employees.

Benefits for employees:

  • Unlimited access to experienced advisers 7 days a week.
  • Sensitive, pragmatic, solutions focused legal advice and guidance with appropriate signposting.
  • Quick and effective help to resolve issues that affect them at home or at work.
  • Calls are confidential and advice is given with complete impartiality.
  • 24/7 access to an on-line legal information microsite covering all the major personal legal subjects.

Benefits for employers:

  • A cost effective, flexible and valuable benefit available for all staff.
  • Professional help on-hand to resolve major concerns that affect work place effectiveness and motivation.
  • Supporting the emotional wellbeing of the individual.
  • Highly flexible service with a range of options to suit different organisation’s needs.
  • Contribution to reducing the negative impact of stress in the workplace.
  • Supports workplace HR policies and procedures.

Benefits for EAPs:

  • A well run, professional service that cares about your clients.
  • A service that recognises the taxable parameters for taxable exclusion
  • Happy clients.
  • An invaluable addition to your EAP service.
  • A reason for your clients to stay with you.
  • Full management reporting service.
  • Full marketing support if needed.


“We have worked with Law Express now for over four years and are delighted with the service.  Law Express are responsive, dealing with feedback very quickly, they provide excellent management information in format that suits us and their approach to client service is faultless – always going the extra mile to ensure that they exceed client expectations.  We are very happy to recommend Law Express as a supplement to EAP servicers or as a stand alone provision”.

CIC EAP – August 2012